Terms of Service

TERMS OF SERVICE


Last Updated: 29/11/2025

1. Overview

These Terms of Service (“Terms”) govern your use of the website operated by Alpha Men Hair, a brand managed by IZZAT GLOBAL COMPANY, LLC.
By accessing or using this site, you agree to these Terms and all applicable laws and regulations.
If you do not agree, you must discontinue use of the site immediately.

2. Corporate Information

Alpha Men Hair is legally operated by:

IZZAT GLOBAL COMPANY, LLC
EIN: 61-2278202
7345 W Sand Lake Rd, Ste 210, Office 3661
Orlando, FL 32819 — United States

Support: help@izgcpayments.com
WhatsApp: +1 (786) 275-7758

3. Use of the Website

You agree to:

  • use Alpha Men Hair only for lawful purposes

  • not attempt to harm the website, servers, or services

  • not engage in fraudulent activity

  • provide accurate information when completing purchases

  • comply with all applicable local and international laws

We reserve the right to restrict or ban access for misuse or violations.

4. Products & Availability

  • Alpha Men Hair sells consumer products globally.

  • Product availability may vary by country.

  • Colors, packaging, and appearance may differ slightly from images.

  • Descriptions and prices may change without notice.

  • We may discontinue or modify products at any time.

5. Pricing, Currency & Taxes

All prices displayed are shown in the currency selected by the customer.

You acknowledge that:

  • prices may change at any moment

  • international orders may incur customs fees or import taxes

  • such fees are the customer’s responsibility

  • refusal to pay import duties does not qualify for a refund

6. Payment Processing

Payments are securely processed through:

  • Shopify Payments (Stripe)

  • Stripe

  • PayPal

  • Apple Pay / Google Pay

  • BNPL providers (Klarna / Afterpay / Affirm)

Alpha Men Hair does not store full credit card details.
All transactions comply with PCI-DSS standards.

7. Order Acceptance & Verification

We reserve the right to:

  • reject or cancel orders suspected of fraud

  • request identity verification (KYC)

  • verify address or identity

  • refuse service at our discretion

Orders are only confirmed once payment has been approved.

8. Shipping & Delivery

By placing an order, you acknowledge that:

  • shipping times vary by destination

  • tracking numbers are provided for all orders

  • delays may occur due to customs, weather, or other external factors

  • customs clearance is not controlled by Alpha Men Hair

Full details are available in the Shipping Policy.

9. Returns & Refunds

Refunds and returns are governed by the Global Refund Policy, which forms part of these Terms.

Key principles:

  • Unopened products may be refunded within 7 days

  • Opened or used cosmetic products cannot be refunded

  • Defective or damaged items qualify for replacement

  • Unauthorized returns may be rejected

  • Refunds are issued only to the original payment method

See the Refund Policy page for full terms.

10. User Responsibilities

You agree not to:

  • provide false or misleading information

  • attempt chargeback fraud

  • misuse coupons, promotions, or referral programs

  • manipulate the website or create multiple accounts

  • bypass regional restrictions or anti-fraud systems

Violations may result in order cancellation or permanent ban.

11. Intellectual Property

All content on the Alpha Men Hair website — including images, videos, branding, product descriptions, and design — is the exclusive property of IZZAT GLOBAL COMPANY, LLC and protected by copyright laws.

You may not:

  • use our content without permission

  • replicate product pages

  • impersonate Alpha Men Hair or IZZAT GLOBAL COMPANY, LLC

  • use content for commercial purposes

12. Third-Party Services

Alpha Men Hair integrates with third-party platforms such as:

  • Shopify

  • Stripe

  • PayPal

  • Meta Pixel

  • Google Analytics

  • TikTok Pixel

These providers may collect data under their own privacy policies.

13. Limitation of Liability

To the fullest extent permitted by law, Alpha Men Hair and IZZAT GLOBAL COMPANY, LLC are not liable for:

  • delays caused by carriers

  • customs processing times

  • misuse of the product

  • losses from inaccurate order information

  • indirect, incidental, or consequential damages

  • failures caused by third-party platforms

Your use of the service is at your own risk.

14. Disclaimer of Warranties

Alpha Men Hair is provided on an “as-is” and “as-available” basis.

We do not guarantee:

  • uninterrupted service

  • error-free website

  • accuracy of product availability

  • fitness for your specific needs

15. Fraud, Abuse & Chargebacks

Zero-tolerance policy applies to:

  • chargeback abuse

  • intentional fraud

  • misuse of refunds

  • exploitation of promotions

Fraudulent claims may be:

  • denied

  • reported to payment processors

  • escalated to legal authorities

  • grounds for permanent ban or blocklisting

16. Governing Law

These Terms are governed by:

  • Florida State Law (USA)

  • U.S. Federal Law

  • Applicable international consumer laws

Any dispute must be resolved in the jurisdiction of the State of Florida, unless local consumer protection laws require otherwise.

17. Modifications to Terms

Alpha Men Hair may update these Terms at any time.
Changes take effect immediately upon posting.
Continued use of the website constitutes acceptance of updated Terms.

18. Contact Information

For inquiries about these Terms:

📧 help@izgcpayments.com
📞 +1 (786) 275-7758